Privacy Policy

Introduction

OakshireTrustAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website OakshireTrustAI.pro or engage our services.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as the General Data Protection Regulation (GDPR) where applicable.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

• Submit inquiry or service request forms
• Contact us via email
• Engage our verification services
• Subscribe to communications

This information may include:

• Full name
• Email address
• Company name and position
• Project details and technical information about AI systems
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent
• Device information

How We Use Your Information

We use collected information for the following purposes:

• Responding to inquiries and service requests
• Providing AI verification and certification services
• Improving our website and services
• Sending service-related communications
• Complying with legal obligations
• Preventing fraud and ensuring security

Legal Basis for Processing (GDPR)

Where GDPR applies, we process your personal data based on:

• Consent: You have given clear consent for specific processing purposes
• Contract: Processing is necessary for service delivery
• Legal Obligation: Processing is required by law
• Legitimate Interests: Processing serves our legitimate business interests while respecting your rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information with:

• Service Providers: Third-party vendors who assist with website hosting, analytics, and business operations under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with mergers, acquisitions, or asset sales, with notice provided

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Specifically:

• Inquiry data: Retained for 2 years from last contact
• Client engagement data: Retained for 7 years post-engagement for regulatory compliance
• Website analytics: Retained for 26 months

Your Rights

Under Australian Privacy Act

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Make a complaint about privacy practices

Under GDPR (for EU residents)

You have additional rights including:

• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

International Data Transfers

Your information is primarily stored and processed in Australia. If data is transferred internationally, we ensure appropriate safeguards are in place including standard contractual clauses and adequacy decisions.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, please review our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be notified via email or prominent website notice.

Contact Us

For questions about this Privacy Policy, to exercise your rights, or to lodge a complaint, contact us at:

OakshireTrustAI
Level 12, 485 La Trobe Street
Melbourne VIC 3000, Australia
Email: [email protected]

Regulatory Authority

If you believe we have not adequately addressed your concerns, you may lodge a complaint with:

• Australia: Office of the Australian Information Commissioner (OAIC) - www.oaic.gov.au
• EU: Your local data protection authority